WARNING: HORMONAL RANT AHEAD!You might consider wearing a hard hat before entering this blog post any further. It's not pretty, but I've attempted to at least see the humor in what is just daily Monkey Momma life.I’ve been a little frustrated lately with my OB’s office. Since this pregnancy started, I noticed there were a lot of changes going on at the office. It started with an actual physical remodel of the offices, which I might say in my non-design educated opinion, was really awful. The place used to have some lovely Japanese art, the walls were a cool Tiffany blue and the design and color scheme of the furniture and accessories were interesting and complimentary. You’d walk in immediately feeling peaceful. In the midst of infertility and pregnancy loss, this was a good thing. Of course, with my bent towards Asian decor, I just loved how it exuded a Zen experience right off the bat. Today? Brown, brown, brown. Nicely textured furniture in brown. Expensive Berber carpeting in brown. Pictures of flowers, in yellow, orange and brown. One of the nurses told me that one of the doctor’s wives did the design and wasn’t it wonderful? Smiling politely, but thinking inside,
“Um…no. Actually, it’s really, really brown. Makes me think of turds. Which is not what I want to be thinking of when I’m laying on a cold table with my feet strapped in stainless steel.”The ladies at the front counter are now different and not as polite. They’re gruff, business-like, bordering on grumpy on some days. Gone were the happy greetings I used to get from Connie and Cookie. Okay, new staff, I understand. Very busy snapping their gum, talking about their teenager that’s driving them nuts and what a jerk their boyfriend was to their mother, all the while, acting impatient while I sign in and fumble for my insurance and credit card.
Instead of the staff of very familiar, capable and friendly nurses like Sandy, Caroline, and Lydia, my OB now has one Medical Assistant, who shall remain nameless. She smells strongly of cat urine and body odor mixed, which is unpleasantly (and badly!) masked with some very florally drugstore perfume that I can actually taste because she’s taken a BATH in it that morning. She also snaps her gum and calls me “Sweetie”, even though I know I’m probably a good 10 years older than her.
My OB, a wonderful and caring individual, who I've ALWAYS adored, seems to be surrounded with a new staff that does not even come close to the level of personal care that I’ve received in the last 10 years of going to this practice. But then again, since this pregnancy, she hasn’t been returning my calls or emails in a prompt or timely manner like she used to. Granted, she’s about 9 months pregnant herself and I completely sympathize with pregnancy fog. I struggle with that daily, especially since I can’t take my ADD meds while I’m preggers. But it’s frustrating to be stewing for close to TWO WEEKS to get AFP/quad-screen results when I’m told it’s really just going to take 3 days.
It’s a simple test, they say. Then why do I have to leave 2 messages with the Cat Urine Lady to not get answered and when I finally make a perturbed call, she only has one result on what is a QUAD screen?
MM: Thanks for the results on Trisomy 21. But what about Trisomy 13, 18, and neural tube defects?”
CUL: Neuro-tool-what?
I’m thinking to myself, are you serious?MM: Neural-tube defects. Last time I was pregnant, I received very specific numbers, on all four of these birth defect tests. Trisomy 13, 18, 21, and neural tube defects or spina bifida. I was kind of expecting the same thing this time.
Paper shuffling, people talking in the background, snapping of gum. More paper shuffling. CUL: Well, this is all Dr. H gave me, that your chances of Down’s...is that the Trisomy 21?
MM: Um...yeah.
CUL: Well that was 1 in 4,300.
MM: So you don’t have numbers on the other three results?
CUL: No.
MM: So why is this called a quad-screen if I’m only getting results for one test?
CUL: That’s a good question.
*giggle, gum snap* But that’s all I have.
MM: Can we ask Dr. H? Or if she’s busy, is Sandy there? She’s the nurse that gave me the results last time. Maybe she can help?
CUL: Well, Sandy’s an RN, so she can read these reports better than I can. I’m just an M.A. I have to rely on Dr. H to give these to me so I can give them to you.
MM: Is Sandy available?
A big huffy sigh. CUL: Hold on.
Cue staticky elevator music.A very hormonal rant begins in my head as I listen to Hall and Oats in Musak:
I’m so sorry to disturb your busy day on test results you promised to me five days ago. I’m 37. A quad-screen is a pretty important test and if you’ve had one tiny inkling that spina bifida runs through my blood, then you might not think it so bothersome for me to interrupt your day. DEEP BREATH MONKEY MOMMA, DEEP BREATH!
Click. CUL: Okay, Sandy’s on another line, but I can tell you that the report states that Trisomy 18 shows a 1 in 11,947 chance, so that’s good. A strong negative. As for the uh…neuro-tool precepts, I’ll have to get Dr. H to get back with you. The results just say normal, they don’t have any specific numbers.
WTH!!! Neuro-tool precepts? Are you serious? But I'm almost giggling by now at the thought of what med school she attended.MM: What about Trisomy 13?
CUL: I don’t see anything here on that.
I’ve given up at this point. I feel like I’m talking to a freshman in high school working the cookie counter at the mall. MM: Okay, just have Dr. H get back with me.
CUL: Thanks Sweetie. I’ll give her the message.
MM: Okay, thanks.
Click.Please know this: I am fully aware that when I have hormones surging through my veins at the pace they’re surging, my patience is very low. I try very hard to keep that in mind when things like this happen.
BUT FOR THE LOVE OF PETE AND ALL THAT IS HOLY!!! How on earth can an M.A. working full-time at an OB's office not know the term "neural tube defects"??? And asking a patient if Trisomy 21 is Down's? As my little nephew in Hico would say, for realz?
If I weren’t already half way through this pregnancy, I might seriously consider finding another OB’s office. To be honest, I've already Googled the best OB’s in North Dallas, but their practice's name is almost always at the top of the list. I've been going there since I moved to Texas over 10 years ago. I don't know anyone else or how good they are! I don't really want a new OB! I’d like to see where this office stands in the ratings a year from now, as these changes are just within the last several months. But good grief folks. Am I just being irrational and hormonal? Please tell. Please? I can handle it if that’s the case. Because then at least I know there’s a light at the end of the tunnel and it's called an amazing little baby and then I can get myself medicated again and move on with a lovely life.
The light at the end of the tunnel? If you haven't taken our handy-dandy little poll at the top, please do. I can't wait to meet the little turkey! I just hope this staff doesn't try to pull him/her out with tongs on the Big Day!!!
Deep breath.Okay, I'm better now. This experience DEFINITELY calls for some chocolate covered raisins tonight. Good thing it’s grocery night. Maybe I'll even talk N into watching some cheesy chick-flick or rom-com to ease the pain.
Neuro-tool precepts. LOLOL!